Expo

Each booth will include a bar table (36″W × 24″D × 41″H), two bar stools, and a simple placard featuring your company logo affixed to the front of the table (pictured below). If you do not need the furniture or the sign, please inform your Customer Success manager so we can save resources.

Only booths that are back to back on the floorplan will have pipe and drape at the back. Booths that are only next to another booth on the left or right side (not the back) will NOT have pipe and drape (either at the back or the side). 

A 500 watt outlet with one power strip (containing 6 power plugs) will be provided at the back of each booth, see the Extra Booth Materials section below for options on purchasing extra power if needed.

Trellis will have our own WiFi network available to connect to at the event free of charge. If your booth display depends on fast and reliable internet, however, we recommend purchasing an ethernet cord or your own wireless network. See the Extra Booth Materials section below for more details.

A security guard will be posted in the expo areas from Oct 27 - 30 after event hours (7 PM - 7:30 AM).

Please order through our event decorator, Freeman, via this online Order Form. Please contact Freeman via live chat, phone or email here for any questions. If you are having trouble logging in, please contact exhibitor support at (888) 508-5054 for US/Canada or 1 (817) 210-4869 for international. The show ID is #538753. All Freeman orders will be set-up on Monday, Oct 27 from 9am-4pm and closed-down on Thursday, Oct 30 from 12-4pm, unless otherwise requested. The deadline to order within advanced rates is Sept 29.

To order additional power for your booth space, submit this online Order Form to Edlen Electrical Services (booth # not required).

We recommend taking advantage of the advanced online rate, available until Oct 5. If you have any questions on your order, please contact exhibitorservices-sanjose@edlen.com.

To order a monitor or laptop, please fill out and submit this online Order Form from FNTech. If you have any questions, reach out to  sponsorservices@fntech.com. The deadline for the early bird rate is Oct 6 and the normal rate deadline to order is Oct 13. 

To order an ethernet cord, full out and submit this Order Form from Team San Jose to techservices@sanjose.org.

We recommend taking advantage of the advanced online rate, available until Sept 26. If you have any questions, reach out to techservices@sanjose.org. 

Track, score, and export leads during Trellis Impact with LeadCapture. LeadCapture is a smartphone app that allows you to scan event badge QR codes and electronically transfer the information to your lead retrieval system. Please see this Order Form for more information and to sign-up. There is no deadline to order. Directions on how to use LeadCapture once purchased can be found here.

• Note our networking app, Whova, allows exhibitors to scan attendee QR codes on the app for free. This will only work, however, with attendee QR codes on the Whova app. It will NOT work with the QR codes on attendee badges. We recommend purchasing LeadCapture for a more seamless scanning experience.

Trellis will be highlighting expo activities (coffee stations, demos, raffles, etc.) in both the online program and expo page! If you have an an activation at your booth that you would like promoted, please send a small description (90 characters max including spaces) to your Customer Success manager by Oct 10.

You can either ship your packages to Freeman’s advance freight warehouse or the show site. Please see more directions here. Below are a few highlights:

• Use either the advance freight or show site freight shipping label to ship packages to the event venue 

• Advance freight must arrive between Sept 29 and Oct 20 to avoid late charges

• Show site freight (sent directly to the event venue) will only be accepted starting on Oct 27

All packages shipped through Freeman will be delivered directly to your booth. All packages will be delivered in advance of exhibitor set-up on Oct 27. If you do not see your packages at your booth when you arrive, please see Freeman at their service desk (located in the Grand Ballroom) to locate your packages.

Loading Dock 

All exhibitors transporting booth materials by truck should load-in and load-out their materials at the event venue's Hall 2 loading dock. You do NOT need to schedule load-in/load-out times for this event as Freeman will have your driver meet them at a nearby marshaling yard and then escort them to the loading dock once a bay becomes available. Please just make sure to arrive within the allotted set-up/close-down times (9am-4pm on Oct 27 for set-up and 11am-3pm on Oct 30 for close-down). 

All exhibitors using the loading dock must use union labor to unload and transfer their materials to their booth. This service will be provided automatically upon arriving at the loading dock. Exhibitors will be charged for this service via Freeman. Please see the Material Handling page for pricing details.

Please send your driver the Hall 2 loading dock directions (includes the marshaling yard and loading dock addresses and directions on accessing the expo floor from the dock). Your booth can be located onsite by referencing the exhibitor floorplan, which will be emailed to your team in late-July, early August.

You can find more information on hiring union labor and pricing on this page.

Parking Garage 

Exhibitors transporting booth materials by van or car (that is less than 6'8" inches tall) AND are able to hand-carry their materials to their booth (without any use of equipment - e.g. dollies) can load-in and load-out their materials at the event venue's parking garage. Exhibitors using the parking garage and hand-carrying their materials do NOT need to use union labor or schedule load-in/load-out times. Please just make sure to arrive within the allotted set-up/close-down times (9am-4pm on Oct 27 for set-up and 11am-3pm on Oct 30 for close-down). 

Please send your team the parking garage directions (includes parking fee rates, the garage address and directions on accessing the expo floor from the garage). Your booth can be located onsite by referencing the exhibitor floorplan, which will be emailed to your team in late-July.

Any materials that you cannot store at your booth (both small and large) need to be stored by Freeman. If you’d like to order this storage service, please see Freeman at their service desk (behind the pipe and drape at the back of the Grand Ballroom).

If Freeman stored any of your booth materials during the event, they will deliver them back to your booth at the start of exhibitor close-down. All exhibitors must fill out and submit the Outbound Paperwork in advance. Once you are done packing-up, please leave your sealed packages at your booth and affix shipping labels to each package. Any packages left at the event venue after 3pm on Thursday, Oct 30 that are left unsealed or don’t have any pick-up scheduled or shipping labels attached will be taken by Freeman and accrue storage fees. You can purchase outbound packaging materials and supplies at the nearby FedEx Office if needed.